Home Affairs e-booking system expansion in the works. No more long queues!
The faster the system, the better!
We are back to normal which means we have the chance to do some overdue admin sorting.
Lockdown delayed most of our passport upgrades, smart IDs and more documents we need from Home Affairs.
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It is no secret that the lines at Home Affairs are long because of the poor service nationwide.
Fortunately, Minister Aaron Motsoaledi shared, in a recent parliamentary Q&A, that The Department of Home Affairs will be expanding their online booking system.
"To alleviate long queues at offices the department has piloted the Branch Appointment Booking System at some live capture offices for smart ID card and passports applications, as well as for the collections of both documents during the 2021/22 financial year", he shared.
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The department promises to roll this system out to other Home Affairs offices which experience excessive lines in the coming years. They are also sending out 110 mobile offices to areas that are far from the main offices in town or the city. Similar services will be provided in the communities.
Another remedy to the long lines is the 28 bank branches where you can get your Smart ID.
No one likes spending an entire day at Home Affairs; these online systems will make a huge difference to the country!
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